Terms & Conditions


  • Quoted charges are inclusive of 18% GST.
  • The Chargeable weight would be volumetric or actual weight, whichever is higher (Air/ Rush mode: LxBxH/ 5000 | LITE/ Surface mode: LxBxH/ 4000).
  • The maximum liability for forward shipping is ₹5000/- or invoice value whichever is lower.
  • The maximum liability for reverse shipping is ₹ 2000/- or 50% of the invoice value whichever is lower.
  • No Claim would be entertained for Glassware, Fragile products, Concealed damages, and improper packaging.
  • Manual label penalty is ₹500/- per shipment.
  • Billing disputes must be escalated within 5 days from the invoice date.
  • Weight dispute due to incorrect weight declaration cannot be claimed.